Frequently Asked Questions
We do have hampers stocked with solely Shropshire produce but we have spent time sourcing items from Shropshire and the Marches area only. You will not find anything from outside of the Marches region.
Our couriers will simply take the name of the person accepting the hamper. Where possible the courier will endeavour to leave with a neighbour if no-one is in. If there is no answer we will leave a calling card to rearrange for delivery. To aid prompt delivery a contact mobile number is useful when placing the order.
If your hamper is to be delivered with Shropshire we can turn it around in under 24 hours, however for a large number of hampers we appreciate a week’s lead time. For delivery outside of the county expect 48 hours upwards.
We would always prefer to chat to you regards these. We need your budget, areas for delivery and any bespoke items or design you would like. Just drop us an email via the Contact Us form.
You are more than welcome to collect from Hamper HQ based in Buildwas near Ironbridge.
Within reason yes. We work with producers across the region so if you have enjoyed something at a festival and you would like us to include that for you then we will always do our best!
All deliveries are made by reputable couriers such as Hermes and tracking is provided. We aim to dispatch all orders within 48 hours of receiving payment. If the recipient is not in the carrier will leave a card with contact details so that redelivery or collection can be arranged. The courier is only responsible for delivering to the address that you have provided (or an immediate neighbour if nobody is at home). The hampers are packaged appropriately to prevent damage. If delivery is made by us then no extra packaging will be used as we will hand-deliver ourselves.
In most circumstances, this is not possible. However, get in contact if your recipient is local to the Ironbridge or Shrewsbury area and we will do our best.
Beth and her team provided a contemporary, tasteful and most importantly local hamper bag of produce for our Speech day parents this year. She catered past our needs making excellent suggestions for ideas on branding and extending the Prestfelde community beyond the school building. We wouldn’t hesitate to recommend her and her team.
Katherine Mills, Prestfelde School
These goody bags were just what I wanted to say thank you to my amazing team at the Uplands. What was so impressive was from our chat about what I wanted to do to you delivering over a 100 personalised goody bags, was less than a week - I can't thank you enough.
Mandy Thorn MBE, Marches Care Chairman